Marcia is a great speaker- a very positive speaker, energetic – with a great message. The generational presentation was well organized and informative for our members. Marcia did an excellent job of tailoring her message to Realtors®. On a scale of 1 to 10, I would rate Marcia Jackson a 10. Renee Ortiz-Aaron, Diversity Relations Manager, Charlotte Regional Realtor® Association
Our Training Certificate workshop with Marcia Jackson was absolutely phenomenal! The ASTD notebook content was very, very good and provided us with a wealth of information. But, I have to say that Marcia really was the icing on the cake. Her personality, her enthusiasm, her delivery style, her modeling of everything that she was teaching really made the content come alive to our participants. The training was above and beyond all expectations. Shelley Starbuck, Operations Training Manager, Ascent Healthcare Solutions
Marcia adapted to our culture and industry very quickly to provide training that felt very customized to our needs. Classroom instruction was facilitated well with heavy required interaction from the employees and ideas were fostered that have been implemented with our clients, internal processes and candidates. We were very pleased with the program. Patty Comer, CTS, CPC, Principal Partner
As a leader within FirstPlace, Wachovia’s internal contract and temporary hiring division, it is imperative that our team knows how to deliver a presentation that is not only informative but engaging and interactive as well – that is why I turned to Training Resources to develop a training program that focused on how to present a PPT! The program provided many new ideas and concepts that will ensure our team delivers a presentation that is not only engaging but one that will be remembered. If you are looking for ways to improve your presentation delivery, Training Resources can help! Bonnie Ceran, Manager, Wachovia – FirstPlace
It exceeded my expectations and taught me several new concepts and tools that I'll incorporate into my presentations. Stacy Keefer, SVP, Wachovia - FirstPlace
Thank you so much for the excellent program (Targeting Your Market by Targeting the Generations) you provided for CPSE. It was one of the best we've had. In fact, FYI, I was just sending an email to a GenX/Millenial and actually changed the wording a little to reflect what I learned from you! Sharon Nuttall, Health Insurance Solutions
People are still raving about the conference being the best they have attended in a very long time. Donna Regan, Grants Facilitator, Laramie County Community College - Wyoming
You have delivered far more than promised offering great ideas and answers to our business strategies and future plans. Your warm personality has made each member of our Core Management group feel comfortable without the fear factor of "stuffy suits" … The return on investment for the leadership, guidance and training that you have provided Europa is immeasurable. As we continue to shape our company culture and vision we are pleased to have such a strong professional partnership with you! I would highly recommend Training Resources to other companies who are dedicated to developing their leaders. Jeff Compton, Chief Operating Officer, Europa Sports Products
Your assessment process allowed us to identify our organizational strengths and align them with our critical focus areas. It also highlighted our staff's desire for a greater level of involvement and team work. The process of developing a team constitution served as an opportunity to unite us as we work with one another to accomplish the organization's mission. This has certainly helped us to focus and maximize our resources. Thank you for guiding us through these processes. Stanley D. Watkins, Key Business Executive, Charlotte Neighborhood Development Key Business
Marcia has helped us by serving as a liaison between management and our employees. She is an objective communicator who understands our employee's roles and our organizational issues. Anita Newhouse, Director of Personnel/Administration, First Landmark USA
Everyone agreed that you made the Big Five a successful, fun and enlightening experience for us. Each person fessed up that they usually get bored in HR training by midmorning, but not one of us got bored in your program. We were engaged and energized throughout the day. What a kudo to you, Marcia! Barbara Leen, Wachovia Treasuring Service
By providing your training design expertise, you have helped us develop 3 training sessions that will be very valuable to the employees on our team. As you know, the employees on our teams have a number of responsibilities. They strive to provide excellent client service and thus it is our goal to provide them with the training that will offer them tools to become more efficient and effective. Your efforts of reaching out to our leaders and recruiting professionals to assess and interpret our needs helped to reach these goals. I realize that the project became challenging at times, but you always remained upbeat and positive. It was obvious that you were dedicated to producing a product that would meet our needs, and you did! Meinyon Hall-Woods, Assistant V.P., Project Manager, Training & Development, Wachovia Corporation
Marcia & Team did a great job of taking ordinary "dull" information (Risk Awareness) and developing it into a 4 hour session that was very well received, and most importantly generated immediate discussion and conversation. Leslie Newman, Project Manager/AVP, Recruiting Practices Group, Wachovia Corporation
As a follow-up to our Interpersonal Relationship Management & Training sessions, I want to thank you for the excellent way in which they were conducted. Your professionalism and guidance through some very sensitive material has been a huge help to me and my staff. The course of discovery and resolution you laid out for us met every one of my expectations. Fred Miller, Executive Director, Business Expansion Funding Corporation
During our day-long team building retreat facilitated by Marcia and her colleague, Bruce, their professionalism, preparation and skills were evident throughout. They took the time to fully understand our objectives while developing a very creative and effective agenda to engage the sixty faculty and staff members who participated. Marcia and her team were a real pleasure to work with. We achieved everything that we hoped to accomplish.
Immediately following the session, they consolidated the recommendations from the program and offered good insights to help us with our long-term team building. I would not hesitate to recommend or use her company again. Dr. Mirsad Hadzikadic, Dean, College of Information Technology, The University of North Carolina at Charlotte
Your process helped me articulate what I needed in an assistant; and then you helped me ask the right questions in the interview. Everything has worked out beautifully … Thank you so much for all your work!! Ellen Linares, Agent, Northwestern Mutual Life
Whether it is doing a Big Five assessment, facilitating a team building session or providing training and skills development for our managers, I know there will be a successful outcome with you leading the effort. You continue to exceed expectations for quality of content and presentation. Ann Allen Adams, Manager, Volunteer Resources and Leadership Development, American Red Cross
WOW! What an excellent presentation and fun activity for team building you have our group. Our Board of Directors is always looking for the opportunity to connect more with the rest of our members, learn what motivates us the most and how to turn that motivation into something positive for our cancer patients and their families. You helped our group communicate more effectively and have fun while doing it. Thank you for making our retreat a memorable one and the opportunity to increase our strength as a great leading team. K. Angela Merck, Board of Directors, South Carolina Cancer Center
After our training sessions, the employees always walk away talking about how you opened their eyes to think about so many different things while they had fun learning about themselves and their co-workers and how to work better as a team environment. You are an asset in helping to develop the future of Optima and I appreciate you as an employer for your help. It is great to do business with a person that cares. Keith G. Pehl, P.E., President, Optima Engineering, P.A.
From training workshops to one-on-one coaching, to strategizing about upcoming projects, your help has been invaluable. My entire department looks forward to our "Marcia sessions"- not only for the training they get on presentation skills, effective communication, and conflict resolution, but because you pull a group of individuals who work on different projects in different cities together and make us feel like a team. Your ability to create an atmosphere of open dialogue is so effective in encouraging my department to talk honestly about some of the challenges we face at work. We always come out of one of your training sessions optimistic and ready to apply what we've learned. Pam Frye, Marketing Director, Smith Helms Mullis & Moore, L.L.P.
Marcia is ahead of most consultants in her understanding and use of cutting-edge information. She gives her all to every project, turning ideas and plans into productive reality. Jane Mitchell Howard, Managing Director, Center for Applied Cognitive Studies
The Big Five has made a difference in the success of my employees and consequently in the success of my business. Jasper and Associates was able to increase its productivity in and it profitability because we hired employees that fit the job. It has allowed the employees to be successful and enjoy their jobs. This has not only helped the bottom line but has also made the work environment more fun and less stressful. Setting our employees up for success, not failure has added to the prosperity of Jasper & Associates! Thanks for your expert training and advice. Nanci Jasper, President, Jasper & Associates
Marcia has an amazing style. She has helped to open dialog in our organization so that our organizational culture can change and move forward. Leo Estes, Training Coordinator, Goodwill Industries
One team member with a strikingly different profile than the rest of the team realized his personal value as an individual. Instead of feeling isolated, Marcia did a great job in helping him understand his important role in the makeup of our team. It was a confidence booster to him and confirmation that our differences can be our greatest strengths. Sherry Barretta, President, VisionCor, Inc.
I truly appreciate your professionalism and ability to facilitate some very difficult situations in an outstanding manner. You are truly a pro. Jimmy Duncan, Director, Human Resources Operations, SCANA
